Contact information

Last Updated: 8th August 2026

We're here to help! If you have any questions about your order, products, shipping, or anything else, please feel free to contact us.

Business Information

Business Name: Kiro Prints

Email: support@kiroprints.com

Website: https://kiroprints.com

Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)

Closed on Sundays and public holidays.

Customer Support

You may contact us regarding:

  • Order status

  • Shipping updates

  • Product information

  • Returns and replacement requests

  • Technical support

  • General enquiries

We aim to respond to all enquiries within 24–48 business hours.

Response times may be longer during weekends, public holidays, product launches, or periods of high order volume.

Before Contacting Us

To help us assist you faster, please include:

  • Order Number

  • Full Name

  • Email Address used for the order

  • Brief description of your query

  • Photos or videos (if reporting damage or defects)

Providing complete information helps us resolve your request more efficiently.

Returns & Damage Claims

For damaged, defective, or incorrect products:

  • Contact us within 24 hours of delivery.

  • Include an unedited unboxing video recorded from before opening the sealed package until the product is fully visible.

  • Include clear photographs of:

    • The product

    • The outer packaging

    • The shipping label

    • Any damaged areas

Claims submitted without sufficient supporting evidence may be declined where appropriate and in accordance with our Return & Refund Policy.

Order Changes & Cancellations

If you need to modify or cancel an order, please contact us as soon as possible.

Requests can only be accommodated before production or dispatch begins. Once production has started, modifications or cancellations may not be possible.

Business Enquiries

For wholesale, bulk orders, collaborations, or other business enquiries, please contact:

Email: support@kiroprints.com

Important Notice

  • Please do not send cash or physical documents unless specifically requested.

  • Kiro Prints will never ask for your banking password, UPI PIN, OTP, or payment credentials.

  • Official communication is conducted only through our published contact channels.

Support Commitment

We value every customer and will make reasonable efforts to resolve legitimate enquiries promptly. Our support team handles requests in the order they are received, and response times may vary depending on the nature and volume of enquiries.

Thank you for choosing Kiro Prints! We appreciate your trust and look forward to assisting you.