Terms of Services

Last Updated: 8th August 2026

Welcome to Kiro Prints ("we," "our," "us"). By accessing our website, placing an order, or using our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or purchase our products.


1. Acceptance of Terms

By using this website, you confirm that you:

  • Are at least 18 years of age or have the consent of a parent or legal guardian.

  • Have the legal capacity to enter into binding agreements.

  • Agree to comply with these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.


2. Products

Most products sold by Kiro Prints are manufactured using 3D printing technology and are produced on a made-to-order basis.

Customers acknowledge that:

  • Minor layer lines are a normal characteristic of 3D printing.

  • Small support marks or finishing marks may be present.

  • Slight variations in color, texture, dimensions (within reasonable manufacturing tolerance), and finish do not constitute defects.

  • Product images are for illustration purposes only and actual products may vary slightly.


3. Orders

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased.

  • Verify customer information before processing.

  • Cancel orders suspected of fraud, abuse, unauthorized transactions, pricing errors, or misuse.

An order is accepted only after confirmation and successful processing.


4. Pricing

Prices are subject to change without notice.

If a pricing error occurs, we reserve the right to cancel the order and issue a refund before dispatch.

Applicable taxes and shipping charges will be displayed during checkout where applicable.


5. Payment

Full payment must be received before production or dispatch unless a supported payment method allows otherwise.

We reserve the right to reject or cancel orders with failed, suspicious, or unauthorized payments.


6. Custom & Personalized Orders

Customized and personalized products:

  • Cannot be cancelled once production begins.

  • Cannot be returned or exchanged except where required by applicable law or in the case of verified manufacturing defects or incorrect items supplied.

Customers are responsible for ensuring all submitted text, images, and specifications are accurate before confirming the order.


7. Shipping & Delivery

Estimated delivery dates are estimates only.

We are not responsible for delays caused by:

  • Courier partners

  • Weather conditions

  • Government restrictions

  • Customs clearance

  • Natural disasters

  • Technical failures

  • Events beyond our reasonable control

Risk of loss generally passes to the customer upon delivery by the courier.


8. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy, which forms part of these Terms.


9. Customer Responsibilities

Customers agree to:

  • Provide accurate information.

  • Provide a valid shipping address.

  • Ensure someone is available to receive the delivery.

  • Inspect the package upon delivery.

  • Report any eligible issues within the timeframe stated in our Return & Refund Policy.


10. Intellectual Property

All website content, including:

  • Logos

  • Product photographs

  • Graphics

  • Product descriptions

  • Branding

  • Designs created by Kiro Prints

are protected by applicable intellectual property laws.

No content may be copied, reproduced, or used without prior written permission.

For fan-inspired or licensed products, any third-party intellectual property belongs to its respective owner.


11. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Interfere with website functionality.

  • Submit false or fraudulent orders.

  • Abuse customer support.

  • Reverse engineer or misuse website content.


12. Limitation of Liability

To the maximum extent permitted by applicable law, Kiro Prints shall not be liable for:

  • Indirect, incidental, special, or consequential damages.

  • Loss of profits, business, or data.

  • Delays caused by third parties.

  • Customer misuse of products.

  • Damage resulting from improper installation, modification, or handling after delivery.

Our total liability arising from any claim relating to a product or order shall not exceed the amount paid for that specific product.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.


13. Product Safety

Customers are responsible for using products safely and for their intended purpose.

Unless specifically stated otherwise:

  • Products are not certified toys.

  • Products are not intended for children under 3 years of age due to potential small parts.

  • Customers should exercise appropriate supervision where necessary.


14. Warranty

Unless expressly stated, products are sold as manufactured.

No additional warranty, express or implied, is provided beyond rights available under applicable law.


15. Force Majeure

We shall not be liable for failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Government actions

  • Pandemics

  • War

  • Labor disputes

  • Internet outages

  • Supply chain disruptions

  • Courier failures


16. Privacy

Your use of our website is also governed by our Privacy Policy.


17. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Durg, Chhattisgarh], to the extent permitted by applicable law.


18. Changes to Terms

We may update these Terms from time to time.

The latest version will always be published on our website and becomes effective upon publication.

Continued use of the website after changes constitutes acceptance of the revised Terms.


19. Contact Information

Kiro Prints

Email: support@kiroprints.com

Website: https://kiroprints.com